Is the perfume not what you expected?
Did you receive the wrong product?
Then contact us via the email address below and mention the reason for your return request:
Contact: info@lamankorsou.com
You have 14 days after receipt to submit a return request.
The return costs are arranged as follows:
• Did we make a mistake?
For example, if you received the wrong perfume or the product arrived damaged.
In that case, the return costs are on us.
• Did you order the wrong perfume yourself or don’t want to keep the product?
Then the return costs are at your own expense.
We recommend carefully looking at the product description, scent notes, and contents beforehand.
Do you have questions about a perfume? Feel free to contact us; we are happy to help you make the right choice.
Unfortunately, items cannot be returned if:
• The packaging has been opened or the seal is broken.
• The product has been used or tested.
• The product was damaged after you received it.
• The product is no longer returned in the original packaging.
For hygiene and health reasons, opened perfumes cannot be returned.
Do you meet the conditions above?
Then we would like to know the reason for your return request.
You can expect a guaranteed response from us within 10 hours after sending your message.