We care a lot about your privacy. In this privacy policy, we clearly explain what data we collect, why we do it, and what rights you have.
Do you have any questions after reading? Feel free to contact us — we'd be happy to help.
WHAT INFORMATION DO WE COLLECT:
When you visit our webshop or place an order, we may collect the following information:
Personal information:
- First and last name
- Address details
- Email address
- Phone number
- Payment details
- Technical information
- IP address
- Browser and device information
- Cookie data
- Order history
We never collect more information than necessary.
WHY WE COLLECT THIS INFORMATION:
We use your information for the following purposes:
- Processing and delivering your order
- Customer service and communication
- Sending order updates
- Marketing (such as newsletters, if you’ve given permission)
- Analysis and improvement of our webshop
- Legal obligations (like tax administration)
LEGAL BASIS FOR PROCESSING:
We only process personal data when there is a valid legal basis for it:
- Performance of a contract (for example, to deliver your order)
- Consent (for example, for newsletters) - Legitimate interest (such as improving our services)
- Legal obligation (such as tax retention requirements)
HOW LONG DO WE KEEP YOUR DATA:
We do not keep your data longer than necessary.
- Tax data: 7 years (legal requirement) - Account and order data: as long as you are a customer
- Marketing data: until you unsubscribe - Analytics data: according to the retention period of the respective service
WHO DO WE SHARE YOUR DATA WITH:
We only share your data with parties/apps that are necessary to provide our services.
WEBSHOP PLATFORM:
Our webshop runs on Shopify.
Shopify processes data on our behalf and complies with international privacy laws.
PAYMENTS:
Payments are processed through secure payment providers.
SHIPPING PARTNERS:
For shipping, we work with:
- Sendcloud
- External fulfilment partners
REVIEWS:
For customer reviews, we use Judge.me.
ANALYTICS:
To analyze website use, we use Shopify analytics.
EMAIL MARKETING:
For email campaigns, we use Klaviyo. We have signed data processing agreements with all these parties where necessary.
YOUR RIGHTS:
You have the right to:
- Access your personal data
- Correct your data
- Delete your data
- Object to processing
- Withdraw your consent
- Transfer your data (data portability)
You can expect a guaranteed response within 10 hours of sending a request.
HOW TO EXERCISE YOUR RIGHTS:
Do you want to make use of your rights or do you have a privacy question?
Contact us at: info@lamankorsou.com
We will help you as quickly as possible.
PROTECTION OF YOUR DATA:
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
Our website uses a secure SSL connection (recognizable by the lock icon in your browser).
COOKIES:
Our webshop uses functional, analytical, and marketing cookies.
Cookies help us to:
- Make the website function properly
- Gain insight into visitor behavior
- Show relevant advertisements
You can find more information about this in our separate cookie statement.
CHANGES TO THIS PRIVACY POLICY:
We may update this privacy policy from time to time. The most current version is always available on our website. We recommend that you review this policy regularly.